«The community on howtank helps to create more engagement, identification and generate a "delightful" experience beyond brand preference.»
Adeline Rameau, Head of Customer Service @Sarenza
Every brand has the power to create bonds and closeness around it, by facilitating discussion, smiling and helping each other.
We believe that the brands that will meet the greatest successes tomorrow are those that will leverage this power to reinvent the relationship they have with their users.
This is why we created howtank, to allow brands to build their success alongside their customers.
The friendly space opened 24/7.
Where users and members of your team meet to chat, co-create, have a good time.
Explore the liveCaring everywhere, anytime.
Participants on the live chat with the visitors of your site and help them wherever they need it.
Explore the chatMaximize positive impacts.
Modules to go further in the knowledge of your users and grow your audience.
Explore our modulesTest, measure, learn and adjust.
Access all our tools to measure your progress on the road to community success.
Explore our analytics tools«The community on howtank helps to create more engagement, identification and generate a "delightful" experience beyond brand preference.»
Adeline Rameau, Head of Customer Service @Sarenza
« Howtank has enabled us to really implement our "customer centrics" strategy by organizing daily meetings between our customers and internal teams in a friendly space for discussion. This unique approach is a source of internal efficiency but also generates business impacts.”
Emeline Royo, Social media and internal communication Manager @Auchan
"Chat works on the same principle as carpooling: people want to help each other and be together. It builds a real bond of trust."
Frédéric Mazzella, Cofounder @BlaBlaCar
Howtank exists because "social networks" aren't social anymore. Every day we build a social "social network" where everyone can enjoy chatting, sharing their interests, feeling useful and valued. An inclusive "social network" where brands participate fully in discussions at the same level as their users in a direct exchange for the common good.
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